Shipping

Important Shipping Update

How is the Canada Post strike affecting my order delivery?
Due to the ongoing Canada Post strike, we are expecting possible delays in shipping times. To ensure your order arrives as promptly as possible, we are using an alternative carrier. However, there are a few limitations to be aware of:
• No P.O. Boxes: Alternative carriers cannot deliver to P.O. box addresses.
• Territories Excluded: Alternative carriers cannot deliver orders to the three Canadian territories (The Northwest Territories, the Yukon and Nunavut).

We are committed to providing timely updates and working to minimize any impact on your delivery experience. If you have further questions about your order, please contact our customer service team.

 

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Ground Shipping

Orders will be shipped for a flat fee of $9.99

Estimated Shipping Time:

3-7 Business Days

 

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Ship to Store

Orders will be shipped for FREE to any of our store locations for your convenient pick up.

For the security of your purchase, a government-issued photo ID must be presented at the store before your package can be handed over.

Estimated Shipping Time:

Up to 10 Business Days (Days may increase during periods of high volume)

 

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Expanded Ship To Store Locations

If your area does not have a convenient Ricki's location, you can now pick up your ship to store order from our sister brand Cleo

It’s so easy.
1) When shopping our sites, choose Ship to Store for your shipping option
2) Select your province and city - click SEARCH
3) Cleo pickup locations are indicated to the right of the store location
4) Choose the store location that best suits you!
 

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Shipments to International Addresses

At this time we are unable to accept or ship international orders.