Shipping

PLEASE NOTE:

Online shopping is currently paused while we work behind the scenes to serve you better. The good news is our retail locations are open and we’d love to welcome you in.

Shipments may take 10–12  days longer than usual during this time.

Thank you so much for your patience while we make a few thoughtful improvements to our online experience.

 

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Ground Shipping

Orders will be shipped for a flat fee of $9.99

Estimated Shipping Time:

3-7 Business Days

 

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Ship to Store

Orders will be shipped for FREE to any of our store locations for your convenient pick up.

For the security of your purchase, a government-issued photo ID must be presented at the store before your package can be handed over.

Estimated Shipping Time:

Up to 10 Business Days (Days may increase during periods of high volume)

 

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Expanded Ship To Store Locations

If your area does not have a convenient Ricki's location, you can now pick up your ship to store order from our sister brand Cleo

It’s so easy.
1) When shopping our sites, choose Ship to Store for your shipping option
2) Select your province and city - click SEARCH
3) Cleo pickup locations are indicated to the right of the store location
4) Choose the store location that best suits you!
 

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Shipments to International Addresses

At this time we are unable to accept or ship international orders.